Enhanced RYB Pty Ltd ("RYB", "we", "our", or "us") is committed to protecting your privacy and managing your personal and business data responsibly.
This Privacy Policy outlines how we collect, use, store, and disclose information when you interact with our platform at https://enhancedryb.com. By using the RYB website and services, you consent to the practices described in this Privacy Policy. If you do not agree, you should not use the platform.
This policy applies to all users of the RYB platform, including businesses that browse public pages and those who create accounts to post, accept, or manage contracts. It covers data collected through account registration, profile updates, messages, contract-related actions, customer support requests, and general site usage, including activity tracked through cookies or analytics.
We collect information that you provide directly, such as your business name, ABN, contact information, login credentials, profile details, and contract-related data. This includes any content you upload, including messages, contract offers, and attachments.
We also collect technical and usage data automatically. This may include your device type, browser, IP address, time spent on pages, login activity, and interaction patterns. This information helps us improve the user experience, monitor performance, and maintain a secure environment.
Your data is used to operate and improve the RYB platform. This includes creating and managing your account, enabling communication and transactions between businesses, providing support, sending service updates, and maintaining platform security.
We may also analyze platform usage to identify trends, address technical issues, and inform platform improvements. If you subscribe to promotional emails, you can opt out at any time.
If you are located in a jurisdiction with data protection regulations, such as the European Economic Area, we rely on one or more of the following legal bases when processing your data: your consent, the need to perform our services under contract, our legitimate interests as a business, and compliance with legal obligations.
If you create a public-facing business profile, some information may be viewable by other users. This may include your business name, industry, and general contract activity. Sensitive information such as account credentials or billing data, is never shared publicly.
It is your responsibility to ensure that your public content and business profile comply with legal and ethical standards. You should not publish anything confidential or proprietary unless you have the right to do so.
RYB does not participate in your business agreements, but we do store contract-related data and messaging content on secure infrastructure. This allows businesses to collaborate, negotiate, and maintain a history of interactions within the platform.
Communication between users is expected to remain on the RYB platform until a contract is accepted. Direct communication outside the platform before a contract is finalised is considered a violation of the platform's terms. We do not access private messages or contract details unless it is necessary for platform integrity, legal compliance, or user support.
To provide a stable and secure experience, we work with carefully selected third-party service providers who assist with hosting, infrastructure, analytics, email communication, payment processing, and database operations. These providers are contractually obligated to protect your data and only use it to perform their specific functions on our behalf. Your data is never sold or shared for unrelated purposes.
We retain your information while your account is active and for a reasonable period afterwards for legal, financial, and operational reasons. You may request deletion of your account at any time unless we are required to retain certain data due to regulatory or contractual obligations.
We use technical and organisational safeguards to protect your data from unauthorised access, misuse, or loss. This includes secure hosting environments, encryption of sensitive data, account access controls, and regular platform monitoring. Despite our efforts, no system is immune to risk. You are responsible for protecting your login credentials and reporting any suspected breach.
Cookies are used to improve user experience, maintain login sessions, enable platform features, and analyse traffic. You can manage or disable cookies in your browser settings, but this may limit some functionality.
Depending on your location, you may have the right to access, correct, or delete your data, withdraw consent, or object to certain uses of your data. You can also request that we limit how we use your data or ask for a copy of it. If you wish to exercise any of these rights, contact support@enhancedryb.com. We will respond to verified requests within a reasonable timeframe.
RYB is based in Australia. By using our services, you consent to the transfer and processing of your information in Australia or other countries where our infrastructure or service providers are located. We ensure reasonable safeguards are in place for all cross-border data transfers.
The RYB platform is intended for users aged 18 and older. We do not knowingly collect information from anyone under 18. If we become aware that a minor has submitted personal data, we will delete it promptly.
We may update this Privacy Policy as our platform evolves or in response to legal and regulatory changes. We will post updates on this page and include an updated effective date. Continued use of the platform after changes are posted signifies your acceptance of the revised policy.
If you have any questions or concerns about this Privacy Policy or how your data is handled, you can reach us at:
Email: support@enhancedryb.com
Sydney, Australia
© Enhanced RYB Pty Ltd 2025. All rights reserved.
